Information
Policies & Terms
Clear, fair policies to ensure the best experience for everyone. Please read through before your appointment.
Deposits
- A non-refundable deposit starting from $300 is required to secure your appointment.
- The deposit is applied toward the total cost of your tattoo.
- Deposits are transferable once — you can reschedule or apply it to a different project, provided you give at least 72 hours' notice.
- If the total tattoo cost comes in under the deposit amount, the difference is not refunded as it covers the time held in the schedule.
Design Fee
- A flat $200 design fee applies to all custom tattoo work.
- This covers the time spent creating your artwork (typically 7-10 hours of design work).
- The design fee is non-refundable and is separate from the session cost.
- No design fee applies for existing designs, flash pieces, or Polynesian tattoo work.
Cancellations & Rescheduling
- A minimum of 48 hours' notice is required for cancellations or rescheduling.
- If less than 48 hours' notice is given, the deposit is forfeited.
- No-shows forfeit the full deposit with no exceptions.
- Rescheduling is subject to availability and may result in a longer wait for a new date.
Payment
- The remaining balance is payable on the day of your appointment.
- Accepted payment methods: cash and card.
- Design fees and deposits can be paid via the client portal.
- For larger pieces spanning multiple sessions, payment can be structured per session — discuss this during your consultation.
Age Requirement
- You must be 18 years or older to get tattooed.
- A valid photo ID is required on the day of your appointment.
- No exceptions are made to this policy, regardless of parental consent.
Guests & Studio Environment
- No guests are permitted during tattoo sessions.
- This policy is strictly enforced to maintain a calm, focused environment.
- It ensures I can do my best work and that all clients have a comfortable experience.
- If you have accessibility needs that require a support person, please discuss this with me in advance.
Appointments Only
- Memento Tattoo operates strictly by appointment.
- No walk-ins are accepted.
- Please book through the website or reach out via email or Instagram.
Touch-Ups
- One complimentary touch-up is included within 3 months of your original session.
- Touch-ups after 3 months are available at a reduced rate.
- Touch-ups are only available for tattoos done by Amz Art.
Health & Safety
- All equipment is single-use or sterilised to medical-grade standards.
- The studio is fully licensed (Lic: 104179) and complies with all NSW health regulations.
- Please inform me of any medical conditions, allergies, or medications before your session.
- If you are unwell on the day of your appointment, please reschedule — tattooing while sick can compromise healing.
Questions about policies?
If anything is unclear, don't hesitate to reach out before booking.
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